An Introduction to Twitter Marketing Strategy: Basics and Examples for 2023

Twitter marketing is the process of selling your logo and its products or services thru Twitter. It includes a well-mounted social media advertising strategy.

An Introduction to Twitter Marketing Strategy: Basics and Examples for 2023

If you have an industrial organization, it’s crucial to market any place you may. One of the first-class locations to get observed by using clients is on social media. Social networks like Facebook, LinkedIn, and Instagram can come up with get entry to a huge target market base and help you're looking for customers inquisitive about your industry.

Twitter is every other social media platform that lets organizations proportion their perspectives, promotions, and personalities with their audiences within a 280-individual limit. In this newsletter, we’ll flow over everything you want to realize to create a powerful advertising and marketing technique using Twitter, including:

  • What is Twitter marketing?
  • Main benefits of Twitter marketing
  • How to create a Twitter marketing strategy
  • B2B vs. B2C: Twitter marketing strategy differences
  • Twitter marketing best practices
  • Examples of great Twitter marketing strategies


What is Twitter marketing?

Twitter marketing is how corporations use Twitter to create and disperse content to focused audiences and construct network interest for their logo—and with any luck generate sales. Twitter allows companies to get in touch with a huge pool of capacity customers from around the world. In reality, more than three hundred million month-to-month active users are on Twitter.

Building a targeted and powerful Twitter advertising approach is a multistep system. The first step entails creating buyer personas for your best clients. After that, it’s a terrific idea to do Twitter studies to get to realize how your audience acts on the platform and what they’re interested in.

When you've got a few ideas of what your intended target market desires, it’s time to begin making content for them. However, keep song of how customers respond in your tweets. Monitoring your tweets’ overall performance assists you to adjust and enhance your approach and locate your logo voice.

There also are numerous small details that can contribute to the achievement or failure of your Twitter approach. For instance, whilst you put up can be simply as important as what you post. You must launch content while your audience is in all likelihood to peer it.

Main benefits of Twitter marketing

There are numerous benefits to marketing with Twitter. The platform allows you to grow attention approximately your brand, communicate and interact with ability customers, and hold up with essential trends and tendencies in your enterprise. Below is a list of some of the pinnacle benefits of the usage of Twitter for advertising and marketing:

  • Brand awareness: Twitter enables alert consumers for your organization’s life and trains them approximately your business and merchandise.
  • Customer engagement: Twitter gives clients a short and clean way to attain out to you. This allows your enterprise to build relationships.
  • Drive internet site traffic: Twitter is an amazing device for steering customers to your commercial enterprise website.  
  • Thought leadership: Twitter helps you to begin conversations with your target audience and percentage your reviews and views with them.
  • Customer studies: Twitter has numerous pieces of equipment that let you study how your target clients act on the platform and spot what they reply to.
  • Business income: Twitter is first-rate for advertising and marketing your merchandise and might assist generate sales for your enterprise.
  • Develop a network: Twitter enables you to form a community of lovers and supporters of your commercial enterprise.

How to create a Twitter marketing strategy

For your business’s Twitter marketing method to be as effective as viable, it’s vital to place some serious ideas into it. Creating a hit Twitter marketing campaign is a multistep procedure that requires research, planning, implementation, and assessment of your company’s content.

The steps to growing a successful Twitter advertising and marketing approach consist of:

1. Research audience and behavior on Twitter

After locating who your goal marketplace is, see how they are characteristic on Twitter. Find out once they’re on Twitter and what bills are famous among them.

Researching how your target audience acts on Twitter can help you create a coherent outline of your advertising and marketing method. It helps you to start making decisions, like whilst to put up and which tweets you need to version yours after.

Twitter Analytics permits you to see different pages your fans like. It also can display things like what age groups your followers suit into and what they do for a living. Tools like Twitter no will let you see the engagement records of your competition.

2. Know what kinds of content resonate with prospects

Using your business Twitter account, kind in a few key phrases related to your company. Take a have a look at what kind of content material manufacturers like yours are posting and see which in their posts get the most engagement.

Get an experience with what generates engagement for your subject. Are the popular tweets funny? Are they honest? Are they informational? The types of tweets that get attention will vary relying on your enterprise.

For example, if you have an e-trade garb save, you may discover that many famous tweets for the keyword “fashion” include photos of models or advertise sales and promotions.

Reviewing the content marketing from profiles your target audience already follows can help you understand the desires of your ability customers. That way, you may create content material that satisfies the one's wishes.

3. Schedule out tweets in relevant themes

Holidays, sports activities, and contemporary events are all possibilities on the way to reaching out to your audience. You can even agenda tweets that include any special deals or promotions you’re doing for a holiday.

Let’s say you have an eating place. On Veterans Day, you would possibly tweet something like “Happy Veterans Day to all our troops! To display our appreciation, we’re giving each carrier member 50% off of their bill.”

Tweets with topics just like the one above can endear your business to your target audience and assist construct fantastic popularity in your organization. Themes can also increase the visibility of your tweets and increase brand attention.

Let’s say your eating place is jogging a Halloween promotion. Anyone available in wearing a dressing up receives a loose appetizer. You lay out a Halloween-themed tweet with the trending hashtag Happy Halloween to market your promotion. Now, your tweet will seem in the search results every time someone sorts in “Happy Halloween.”

4. Target for specific KPIs and outcomes

You can’t track your achievement except you measure it. Keep track of positive key overall performance signs (KPIs) to look at how well your posts are performing. You can use Twitter Analytics to see a number of the consequences of your tweets.

Choose which KPIs are maximum critical for your industrial enterprise and try to focus on them. Perhaps the intention of your Twitter web page is sincerely to sell brand recognition. However, you might need it to make sales directly. Here are a few KPIs you must preserve song of:

  • Engagement: How many humans are interacting with your tweet in general? ‍
  • Retweets: Are humans sharing your tweet on their own Twitter pages?‍
  • Follows: Which of your tweets are bringing you the maximum followers?‍
  • Website site visitors: You’ll want to include hyperlinks for your commercial enterprise internet site to your tweet. Which links force traffic for your website the nice? ‍
  • Brand focus: See how regularly your commercial enterprise is mentioned by way of Twitter customers. ‍
  • Sales: How awful a lot of the site visitors brought to your website and formed into sales for your agency?

5. Review your goals and evolve

You’ll likely be reevaluating your method and changing your content material continuously as you notice what works and what doesn’t. Create dreams for what you’d want to reap with Twitter and the way the platform fits into your enterprise’s advertising and marketing scheme.

Make sure your dreams are particular and measurable. Here are some examples of a few clean dreams you might have on your Twitter page:

  • Add 5,000 new followers who're elderly 35 to 49.
  • Increase the variety of those who observe a Twitter link to a touchdown page by way of 10%.
  • Get 2,000 retweets.

Be certain to review your desires periodically to make sure they’re nonetheless challenging but additionally sensible. Setting clear objectives for your Twitter method can help preserve you prompted and targeted, and may come up with something to work in the direction of. Goals can also offer a measuring stick you could use to assess your outcomes.

If you’re now not making progress closer to your goals, make the effort to parent out why and alter your plans. For example, you can want to trade the form of tweets you’re posting. Tweets with pictures and videos usually generate loads of extra engagement than tweets with text on my own.

B2C vs. B2B: Twitter marketing strategy differences

Although business-to-customer (B2C) and enterprise-to-commercial enterprise (B2B) marketing each aim to generate sales, they achieve this in one-of-a-kind approaches. They additionally paintings on different timetables:

  • B2C advertising and marketing generally entail building exhilaration for a product or displaying what problem it could resolve for a consumer. Average consumers aren’t generally interested in the technology in the back of why a product works. For example, a person might see a blouse they like and sincerely click on a link to your e-commerce shop to purchase it.
  • B2B advertising is tons more in-depth. Business leaders might be investing a big component in their price range right into a product, so they may want to recognize everything they could about that product. B2B sales do not often show up right away. Let’s say your enterprise sells customer dating control (CRM) software to groups. The purpose of your Twitter web page could no longer simplest be to expose organizations to what your product does but also to educate them approximately it. You would possibly include a hyperlink to a white paper for your product. 

Twitter marketing best practices

In the following couple of sections, we’ll go over some pleasant practices and Twitter advertising hints that will let you increase brand attention and growth engagement.

Audit your Twitter

Look at the Twitter analytics on your web page to evaluate how your posts are acting. Take observation of what number of human beings are engaging with your tweets. Are your hashtags relevant and effective? Are you attaining your supposed target audience?

Knowing which tweets are running will let you adjust your content material method for destiny. For instance, if you have a pet shop, you may locate that tweets with photographs of lovable animals generate large amounts of remarks from animal fans sharing photographs and tales approximately their personal pets. 

Have a consistent brand voice

As an organization, it’s vital to discover your logo voice and be consistent with it. Your agency’s emblem voice is how your interact with people and specifically your persona.

Depending on the nature of your business, your emblem voice is probably lighthearted, honest, or even sarcastic. For instance, if you run a bar, a humorous tone will appeal to fans seeking to have a very good time. If you run an animal haven, a heartfelt tone will entice human beings with a soft spot for animals.

To broaden your very own emblem voice, start by sorting out how competitors in your industry express theirs. You may determine to make your voice comparable or create something extraordinary. Your emblem voice will alternate over time as you spot what humans reply to.

Verify your brand profile

Getting your business enterprise established on Twitter suggests to users that your commercial enterprise is real. It also can protect you from human beings looking to pose as your business. When your profile gets confirmed, you’ll get a blue checkmark next for your Twitter deal.

But Twitter doesn’t just hand out blue checkmarks. Your profile has to meet numerous necessities to be eligible. Here are a few qualifications your profile have ought to be validated:

  • Your profile has to be true. You’ll need to show that your commercial enterprise is surely you by using imparting Twitter with a business internet site, personal ID, and respectable e-mail address.‍
  • Your profile needs to be super. Twitter most effectively verifies profiles from popular industries, like business, enjoyment, sports, government, activism, and journalism. These profiles have to have follower counts inside the pinnacle .05% of profiles of their vicinity or be cited in more than 95. Ninety five% of the profiles are in your vicinity. ‍
  • Your profile needs to be active. Your profile must have a name and photo, and also you want to have currently logged in on your account.

To practice verification, go to the account settings for your Twitter profile. You should see an option to request verification. The shape will ask you some questions about your enterprise. It will even ask you for a few matters, like your ID, to verify your identification.‍‍

Use hashtags correctly

Generally, tweets with hashtags can acquire over 12% greater engagement (follows, replies, and retweets) than those without them. You can locate a number of the most popular hashtags for your enterprise with Twitter Analytics.

You also can use specific ones that represent your commercial enterprise or sure promotions you’re walking. For instance, in case you very own an internet record save, you would possibly consist of the hashtags Vinyl Life and vintage vinyl on a tweet about a shop promotion. Hashtags start with a “#” image and might have punctuation marks, symbols, or spaces.

Don’t clutter your tweets with too many hashtags, even though. One or can do the trick. Using too many hashtags can distract customers from your message. It can also make your tweets look less sincere.

Find reputable scheduling software

Businesses that use Twitter efficiently tweet continuously. Some organizations put up well over 10 times in a day. To ensure you get superior overall performance from each tweet, it’s vital to publish whilst your audience engages on the platform.

The proper time to tweet can range depending on your commercial enterprise. For example, B2C organization tweets might see greater engagement on weekends whilst purchasers are off work, whilst B2B employer tweets commonly see greater engagement on weekdays while their clients are at paintings. Do your research to determine the pleasant instances for your commercial enterprise.

Numerous scheduling tools can automate the process of publishing tweets at precise times each day. All you have to do is arrange a content material calendar for the week or month, add it, and the scheduler will do the relaxation without you even having to consider it. Here’s a list of some notable scheduling equipment:

  • Sendible‍
  • SEMrush Social Media Poster Tool‍
  • SmarterQueue‍
  • TweetDeck‍
  • Sprout Social

Test out which content resonates more with your audience

The relevant content marketing you publish on Twitter is likely to change through the years. Be sure to check your Twitter Analytics periodically to peer how well your posts are enticing your target audience.

Get innovative with your tweets to look at what humans react to. Try posting humorous GIFs, thrilling records, your agency’s views on modern-day activities, emojis, or even Twitter polls. Eventually, you’ll get a clean photo of what works and what doesn’t.

Learning what sorts of content resonate together with your target market will let you build relationships with them. Another benefit of experimenting with exclusive kinds of content material is that, through the years, your commercial enterprise will increase a brand character that makes your corporation recognizable to consumers.  

Consider branching out to relevant Twitter profiles

One of the fine things approximately Twitter is that it offers you a smooth way to speak with your audience. Replying to comments from your audience and having conversations with them is a good way to drum up interest in your enterprise.

You also can reach out to Twitter influencers to look into the event where they’ll sell your product. This will let you take gain of the big followings a few influencers have. If a popular influencer already follows you, you already know they aid your business or product.

Use Twitter Lists to ensure you don’t miss tweets from influencers, newshounds, and possible clients which can help construct recognition of your enterprise. This characteristic helps you to prioritize the tweets of your maximum influential followers.  

‍Review the competition’s strategy

There are some motives to maintain a watch on what your competitors are tweeting. It gives you ideas on the way to increase the engagement of your target audience. It also helps you discover methods to carve out your marketplace proportion.  

Use Twitter Lists to create a personal group of competitors so you can maintain up with all their tweets. Perform a SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) of your very own profile to look at how your organization measures as much as the opposition.

Stay relevant with social listening and trends

It’s essential to maintain a watch on what human beings are saying approximately your commercial enterprise on Twitter. Monitor social interactions to peer whether people have high-quality, bad, or impartial sentiments closer to your commercial enterprise.

Social listening gear like Agorapulse and BuzzSumo can make it smooth to screen conversations approximately your business enterprise. These advertising and marketing equipment allow you to compare your popularity so that you can keep or enhance it.

Staying up to date with Twitter traits will let you construct your following. You can see what’s trending on Twitter under the quest tab. Be sure to do your studies before posting something about a trending subject matter, though. Accidentally posting an offensive tweet about a sensitive subject matter can be disastrous for your corporation’s recognition.  

You can also anticipate trending hashtags to lay out tweets for the future. For example, if you run an e-commerce shop that sells infant toys, you would possibly need to create a unique submission for Teddy Bear Day on Sept. 9.

Measure your results with UTM and Twitter Analytics

Measuring the achievement of your tweets and Twitter ads is a vital step in optimizing your Twitter advertising method. An Urchin Tracking Monitor (UTM) is a tag you can hook up with a URL on your Twitter page (or every other source).

When a person follows a hyperlink that has a UTM on your website, Google Analytics records where that site visitor came from. In that manner, you could see what number of internet site site visitors you get from websites like Twitter, Facebook, and Instagram. You can install UTMs with the usage of a device like Google’s Campaign URL Builder.  

Twitter Analytics suggests metrics that allow you to investigate the effectiveness of your tweets. It stocks information like how many impressions (how typically your content is viewed) your tweets are becoming and which of them have the very best engagement quotes.

Document your strategy and research

One way to record your Twitter approach is to arrange it into content material pillars. Twitter content material pillars are collections of the types of situations remember your business will tweet approximately. All your content pillars need to relate to your commercial enterprise objectives.

For instance, in case your development organization creates a project management software program, you can use the following business desires as your content material pillars:

  • Teach consumers approximately your products.
  • Motivate clients to increase their productivity.
  • Engage your audience in a communication approximately project control.

Create your tweets with those pillars in mind. A tweet designed to motivate customers would possibly incorporate an inspirational quote approximately productivity from a well-known entrepreneur. For example, you could use Henry Ford’s quote, “Nothing is particularly difficult whilst you divide it into small jobs.”

Content pillars help you supply consistent messaging to your followers. As you research your vintage posts, you’ll get an image of which tweets and content pillars your audience engages with the maximum. Your content material pillars should evolve over the years based totally on how your fans reply to them.

Examples of great Twitter marketing strategies

Numerous companies have mastered advertising on Twitter. In the following few sections, we’ll move over some businesses which have applied the platform especially nicely.


Wendy’s makes use of comedy and razor-sharp wit to engage with Twitter customers. Whether they’re making amusing of McDonald’s or entering into a rap struggle with Wingstop, Wendy’s proves that making human beings chuckle is one of the exceptional ways to get their attention.

Wendy’s responds to their fans’ tweets in hilarious approaches. One of Wendy’s biggest wins on Twitter got here in 2017 whilst Carter Wilkerson asked what number of retweets he’d get to attain free chook nuggets for a yr. Wendy’s jokingly answered that it would take 18 million.

Users began retweeting the put-up and asking Wendy’s to make Carter’s wish come true. The hashtag #NuggsForCarter become born. #NuggsForCarter added big interest to Wendy’s. The tweet become even featured on a skit for “The Ellen DeGeneres Show.”

In the quit, the put-up turned into retweets greater than three.2 million times, making it one of the maximum retweeted tweets of all time. That yr, Wendy’s saw their net income grow by almost 50% over the preceding yr. Their profit boom was possibly due, in part, to their powerful use of Twitter and different social media platforms.


Chipotle additionally has an attractive Twitter presence. Chipotle in my view responds to around 90% of followers' posts about the employer with humorous and thoughtful tweets. For instance, when one person complained the eating place was out of guacamole, Chipotle responded they didn’t imply to “guac in and out of” her lifestyle.

Another manner Chipotle uses Twitter is to publicize its promotions. Quitters Day is a now not-so-festive holiday that happens each year on the second one Friday in January. It’s the day when human beings are maximumly probable to abandon their New Year’s resolutions.

In 2020, Chipotle decided to have fun on Quitter’s Day using inspiring people to maintain their resolutions to eat healthily. The enterprise started out freeing codes on Twitter that its audience ought to use to obtain unfastened Lifestyle Bowls (salad-based Chipotle bowls with different wholesome gadgets).

Promotions like those helped Chipotle grow its total sales using approximately 7% to over $6 billion in 2020 even as many other restaurants and chains struggled simply to live in the enterprise. Platforms like Twitter additionally helped Chipotle grow its digital income by using over a hundred and seventy% in 2020.

Gary Vee

Gary Vaynerchuk is a very hit advertising entrepreneur who posts inspirational and educational content material on his Twitter feed. However, not like some users, he’ll every so often put up the exact equal publish numerous times in an afternoon.

He does this so that extra human beings will have an opportunity to see his tweets. For example, he’ll post the same tweet various times for exclusive time zones so human beings can read his posts.

Vaynerchuk’s mastery over social media advertising and other kinds of digital marketing has seen him become one of the pinnacle voices within the realms of entrepreneurship as well as self-assist.


Creating a brilliant Twitter method is deceptively difficult. A lot of labor goes into growing brief tweets as a way to interact and appeal to an audience. But if you do your studies, create focused content, compare your effects, and hold updating your method, you’ll be capable of optimizing a Twitter advertising campaign a good way to help build your brand.

If you’re seeking to avoid social media errors and make the maximum of your enterprise’s Twitter profile, Upwork can join you with the best unbiased social media marketers. They’ll be capable of assist create a Twitter advertising strategy that works in your commercial enterprise and helps your brand persona shine through.

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